To ensure the best freshness of our products, please enjoy our products by these shelf times:

Cookie Patch: 2 weeks

Biscotti: 3 months

If you can’t enjoy your yummy baked goodies right away, we suggest freezing them (do not refrigerate). This best maintains the freshness of our products.

A little tip: if you waited too long to consume our biscotti (we’re positive this is a rare occurrence), and they seem “stale,” pop them in a preheated 350 degree oven for about 10 minutes to refresh them!

Butter Toffee: best stored cooled in the refrigerator, shelf life 2-3 months

When ordering online from Bella’s Home-Baked Goods, we accept credit card payments (Visa, MasterCard, American Express, or Discover) and PayPal, an easy, safe, and no-hassle way to pay online. You can also order by phone at (845) 372-5394. When placing an order with a check or money order, payment must be received before your order is processed.

Unless otherwise specified, all sales, discounts, and coupons exclude Biscotti of the Month and Gift Certificates. Product sale prices, product discounts, order discounts, and coupons may not be used for corporate gifts or wholesale orders. Coupons and sales are valid on the specified date(s) only and may not be applied retroactively to prior purchases. All coupons must be applied during the checkout process and are not applicable to orders which have been submitted for processing.  Bella’s Home-Baked Goods reserves the right to accept, decline, or limit the quantity or types of coupons and/or discounts used per transaction and/or per customer.

Here at Bella’s, we do recognize you want to start eating your goodies as soon as you can! Rest-assured, we make every effort to process your order as quickly as possible. For those times our goodies are selling faster than we can roll our biscotti, please allow up to 2 business days for your order to be processed prior to shipping.

Because we bake our Cookie Patch items fresh to order,  they only ship on Tuesdays each week.  If you place your order after Monday, your order will be shipped the following Tuesday.

Orders are subject to change, depending upon product availability.

Our products are carefully packaged and shipped  Priority Mail via the U.S. Postal Service  or UPS Ground.

If you require Express delivery, additional charges apply.

Once your order is fulfilled and shipped you will receive a shipping confirmation.  Your order is then the responsibility of the U.S. Postal Service or UPS.

Bella’s does not refund for damaged, late or lost packages.  If there is an issue with transit during this time, please contact your local U.S. Post Office or UPS.  Claims must be made directly through the U.S. Postal Service or UPS.

USPS Claims: https://www.usps.com/help/claims.htm

UPS Claims: https://www.ups.com/us/en/support/file-a-claim.page

We do not offer this option at this time. If you need to ship gifts to multiple recipients, please place a separate order for each shipping address.

Yes. At checkout, you may request a delivery date for your order. While will make every attempt to ensure that your order is delivered on the requested date, delivery dates are NOT guaranteed.

We do not provide gift wrapping services; however we are able to provide a custom ribbon on some products. This option, if available, will be displayed on the product page.

We do not offer this option at this time. If you need to ship gifts to multiple recipients, please place a separate order for each shipping address.